HOLIDAY RETURN POLICY
We have extended our return (refunds/exchanges) through the January 31st, 2021 for purchases made between 11/1/2020 - 12/31/2020.
Send us an email at: email@example.com
Ship your item back to:
1836 Westlake Ave N, Unit 103, Seattle, WA 98109
Refunds: We will process your refund as soon as we receive your item back.
Exchanges: We will send your new item as soon as we receive your original item back.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale and Customized Items (if applicable)
Sale and customized items cannot be exchanged or refunded.
Exchanges (if applicable)
If you need to exchange, send us an email at email@example.com. Please send your item back to:
1836 Westlake Ave N
Seattle, WA 98109
Once we get the tracking ID from you, we will ship out your new order.